Latest Updated Effective Date: 02/01/2026

ChemHistory (“ChemHistory,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, store, and protect information when you visit www.ChemHistory.com (the “Website”) or use our laboratory services, client portal, or communications.

By using our Website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect personal or business information that you voluntarily provide, including:

Name
Email address
Phone number
Company or license information
Sample submission details
Messages or inquiry information

This information may be collected when you:

Contact us through the Website
Request laboratory services
Submit samples for testing
Register for or log into the client portal
Communicate with our staff

Automatically Collected Information

When you visit our Website, we may automatically collect:

IP address
Browser type and device information
Pages visited and time spent on the site
Referring website or search terms
Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

Provide cannabis laboratory testing services
Generate Certificates of Analysis (COAs)
Maintain regulatory compliance and documentation
Respond to inquiries and provide customer support
Improve our Website, services, and user experience
Communicate important service or account updates
Analyze site traffic and marketing effectiveness

We do not sell, rent, or trade personal information to third parties.

3. Third-Party Services

Confident LIMS (Laboratory Information Management System)

ChemHistory uses Confident LIMS, a secure third-party Laboratory Information Management System, to:

Manage laboratory workflows
Store testing results and documentation
Generate Certificates of Analysis (COAs)
Provide a secure client portal for accessing reports

Confident LIMS processes data solely to provide these services.
To our knowledge and based on their policies, Confident LIMS does not sell or share client data for marketing or unrelated purposes.

Users accessing the client portal are subject to Confident LIMS security and authentication protocols.

Google Ads & Analytics

We may use Google Ads, Google Analytics, or related Google services to:

Measure Website traffic and performance
Understand user interactions
Improve marketing campaigns
Show relevant advertisements

Google may use cookies or tracking technologies to collect information about your visit. You can control or opt out of certain tracking by:

Adjusting your browser cookie settings
Visiting Google’s Ads Settings page
Using the Google Analytics Opt-Out Browser Add-On

4. Cookies and Tracking Technologies

Our Website may use cookies or similar technologies to:

Enable Website functionality
Remember preferences
Improve site performance
Measure marketing effectiveness

You may disable cookies in your browser settings, though some Website features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, disclosure, or misuse.

Sensitive laboratory documentation, including COAs, is stored within secure systems, including our third-party LIMS provider.

However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information only as long as necessary to:

Provide laboratory services
Maintain regulatory compliance and reporting
Resolve disputes or enforce agreements
Meet legal or accreditation obligations

7. Your Privacy Rights

Depending on your location, you may have rights to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of certain information
Opt out of certain tracking or communications

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our Website may contain links to external websites or portals, including the secure client portal powered by Confident LIMS. We are not responsible for the privacy practices of third-party websites.

9. Children’s Privacy

Our Website and services are intended for licensed businesses and adults. We do not knowingly collect information from individuals under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of the Website after changes indicates acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

ChemHistory
5691 SE International Way,
Milwaukie, OR 97222
info@chemhistory.com
+1 503-305-5252